FAQs

HELP CENTRE

Frequently Asked Questions

Find clear answers about memberships, earning activities, payments, accounts, and support.

Choose a membership, create or sign in to your account, and follow the available guidance to complete eligible micro tasks, surveys, reviews, or referral activities. Available opportunities and requirements can vary by plan.
Memberships may cover micro tasks, surveys, app or content engagement, reviews, and referral activities. Check each membership page for its current scope before purchasing.
Start with the plan that matches your preferred activity and budget. Starter plans suit beginners, while Basic, Advance, Premium, and Combo plans provide broader access. Contact support if you need help comparing options.
Payment and withdrawal methods, minimums, verification requirements, and processing times are shown in your account or communicated by support. Always review the current terms before purchasing or requesting a withdrawal.
Refund eligibility depends on the circumstances and whether digital membership access has been used. Review the Refund & Return Policy and contact [email protected] with your order number for a case-specific review.
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Send your question and include your order number when asking about a purchase.

MEMBERSHIP GUIDANCE

Choosing the right membership

Compare plans by activity type, access level, and price. Contact support if you are unsure which option fits your goals.

Choose a membership, create or sign in to your account, and follow the available guidance to complete eligible micro tasks, surveys, reviews, or referral activities. Available opportunities and requirements can vary by plan.
Memberships may cover micro tasks, surveys, app or content engagement, reviews, and referral activities. Check each membership page for its current scope before purchasing.
Start with the plan that matches your preferred activity and budget. Starter plans suit beginners, while Basic, Advance, Premium, and Combo plans provide broader access. Contact support if you need help comparing options.
Payment and withdrawal methods, minimums, verification requirements, and processing times are shown in your account or communicated by support. Always review the current terms before purchasing or requesting a withdrawal.
Refund eligibility depends on the circumstances and whether digital membership access has been used. Review the Refund & Return Policy and contact [email protected] with your order number for a case-specific review.